Accessibility statement

La Dirección General de la Policía se ha comprometido a hacer accesible sus sitios web, de conformidad con el Royal Decree 1112/2018, of 7 september on accessibility of websites and applications for mobile devices in the public sector Opens new window. External links. .

The present statement of accessibility applies to the website sede.policia.gob.es excluding embedded content from other domains.

Compliance

This website is partly accessible in accordance with the RD 1112/2018 of 7 september, due to the exceptions and the lack of conformity of the following areas.

Content is not accessible

The content presented below is not accessible by the following:

  • Lack of conformity with the RD 1112/2018
    • There may be timely decisions in any web page.
    • Archivos ofimáticos en PDF u otros formatos publicados posteriormente al 20 de septiembre de 2018 que no cumplan en su totalidad todos los requisitos de accesibilidad.
  • Disproportionate burden
    • Not applicable.
  • The content does not fall within the scope of the applicable law
    • Archivos ofimáticos en PDF u otros formatos publicados antes del 20 de septiembre de 2018 que no cumplan en su totalidad todos los requisitos de accesibilidad.
    • Servicios de mapa y cartografía en línea, por lo que se ofrece una versión alternativa accesible.

Preparation of the present statement of accessibility

The present statement was prepared on 15 november 2021 and method used to prepare the statement has been a self-assessment carried out by the agency itself.

Communications, complaints and claims

As indicated in articles 10 to 13 of Royal Decree 1112/2018 of 7 september on accessibility of websites and applications for mobile devices in the public, you have the following communication and claim to practise in the area of websites of the present statement of accessibility:

  • Observations and contact information

    According to article 10.2.a), if you want to communicate breaches in the WEB accessibility requirements, or difficulty of access to content, or make suggestions and what improvements can be carried out in the following two ways:
    • Clicking on the link that tells you then specify the subject line text "" Web Accessibility, and in the text box should elaborate on the web page (s) (url) to (s) is concerned, indicating the breaches or the difficulty of access to content, or the suggestions and improvements to this page. To perform this action, click this link Opens new window. External links. .
    • Making phone contact through the phone number 060 .
  • Complaints:

    According to article 10.2.b), if you want to apply for information relating to content that are excluded from the scope of application of this royal decree, article 3 (4) Opens new window. External links. , or are free to impose a disproportionate burden, or wishes to submit complaints about the accessibility of this website, click this link to more information Opens new window. External links. .
  • Claims:

    According to article 13, if you want to bring a claim on a complaint made previously, either to hear and oppose the reasons for dismissal, to urge the adoption of the necessary steps if we do not agree with the decision, the reasons for considering the answer does not meet the requirements, or because it has not received a response to the complaint on time, click this link to more information Opens new window. External links. .

Method of implementation

Will a proper and effective implementation must be used in the event that the response to the communication or to the request is unsatisfactory.

Optional content

This website applies the requirements of Rule UNE-EN 301549:2019 Opens new window. External links. considering the exceptions of RD 1112/2018.

La versión actualmente visible de este sitio web es de noviembre de 2021 y en esa fecha se hizo la revisión del nivel de accesibilidad vigente en aquel momento.

After that date are carried out daily partial revisions web content new or modified, both of the templates and the final documents issued, in order to ensure compliance with the requirements of accessibility of the standard UNE-EN 301549:2019, considering the exceptions of the royal decree 1112/2018, of 7 september.

Depending on the operating system and the browser that is used, the combination of keys will be as follows:

Text size

The accessible design of this website allows the user can choose the text size that suits you. This action can be carried out in different ways according to the browser used.

Browser Action
Explorer See > text size
Firefox See > Size
Chrome Wrench icon > options > > Advanced web content source Size >
Safari Display > zoom
Opera See > scale