Declaration of Accessibility
The General Directorate of the Police is committed to making its websites accessible, in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for mobile devices in the public sector Opens a new window. External link.
This accessibility statement applies to the website sede.policia.gob.es, excluding embedded content from other domains.
Situation of compliance
This website is partially accessible in accordance with RD 1112/2018 of 7 September, due to the exceptions and lack of conformity of the aspects indicated below.
Non-accessible content
The content listed below is not accessible because of the following:
- Lack of compliance with RD 1112/2018
- Requirement 9.4.1.3. In some forms, when an error occurs when sending them, the error message that appears does not automatically receive the focus, which makes it difficult to navigate using support technologies
- Requirement 10.1.4.10. The text resetting is not done properly as it is not possible to read the content without using the scroll in some documents in pdf format.
- Disproportionate burden
- It does not apply.
- The content does not fall within the scope of the applicable legislation
- Online map and mapping services, so an accessible alternative version is offered.
Preparation of this accessibility statement
This declaration was prepared on November 15, 2021 and the method used to prepare the declaration has been a self-evaluation carried out by the body itself.
Revision of this accessibility statement
This declaration was revised on November 27, 2023 and the method used to prepare the declaration has been a self-evaluation carried out by the agency itself.
Communications, complaints and complaints
As indicated in articles 10 to 13 of Royal Decree 1112/2018 of 7 September, on accessibility of websites and applications for mobile devices in the public sector, you have the following communication and complaint mechanisms to exercise within the scope of the websites of this accessibility statement:
Observations and contact details
According to article 10.2.a), if you want to report breaches in the requirements of web accessibility, or difficulty of access to content, or make suggestions and improvements you can do it in the following two ways:- By clicking on the link below, enter in the subject field the text "Web Accessibility", and in the text field you must detail the page(s) (url) to which you refer, indicating the breaches or difficulty of access to the content, or the suggestions and improvements to the aforementioned page. To perform this action, click on this link Opens a new window. External link.
- Contacting by telephone through the telephone number 060.
Complaints:
According to article 10.2.b), if you want to request information regarding content that is excluded from the scope of this royal decree, according to its article 3 paragraph 4 Opens a new window. External link., or you are exempt for imposing a disproportionate burden, or you wish to complain about the accessibility of this website, click on this link to get more information Opens new window. External link.Complaints:
According to Article 13, if you want to file a complaint about a previous complaint, either to know and oppose the reasons for the rejection, to urge the adoption of appropriate measures in the event of not agreeing with the decision adopted, to explain the reasons why you consider that the response does not meet the required requirements, or because you have not received a response to the complaint in time, click on this link to obtain more information Opens new window. External link.
Procedure of application
An appropriate and effective implementation procedure will be put in place and should be used in the event that the response to the communication or request is unsatisfactory.
Optional content
This website applies the requirements of the UNE-EN 301549:2019 Standard Opens new window. External link. considering the exceptions of RD 1112/2018.
The currently visible version of this website is from November 2021 and on that date the accessibility level in force at that time was reviewed.
From that date, daily partial reviews of the new or modified web content are carried out, both of the templates and of the pages and final documents published, in order to ensure compliance with the accessibility requirements of the Norm UNE-EN 301549:2019, considering the exceptions of Royal Decree 1112/2018, of 7 September.
Depending on the operating system and the browser used, the key combination will be as follows:
Size of the text
The accessible design of this website allows the user to choose the size of the text that suits him. This action can be carried out in different ways depending on the browser used.
| Browser | Action to be taken |
|---|---|
| Explorer | View > Text size |
| Firefox | View > Size |
| Chrome | English key icon > Options > Advanced > Web content > Font size |
| Safari | Visualization > zoom in/out |
| Opera | View > scale |