Declaration of Accessibility
The Directorate General of Police is committed to making its websites accessible, in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices in the public sector Opens a new window. External link.
This accessibility statement applies to the website sede.policia.gob.es, excluding embedded content from other domains.
Situation of compliance
This website is partially accessible in accordance with RD 1112/2018 of 7 September, due to the exceptions and the lack of conformity of the aspects indicated below.
Content not accessible
The content listed below is not accessible because of the following:
- Failure to comply with RD 1112/2018
- Requirement 9.4.1.3. On some forms, when an error occurs when sending them, the error message that appears does not automatically receive the focus, which makes it difficult to navigate through support technologies
- Requirement 10.1.4.10. The text readjustment is not done properly since it is not possible to read the content without using the scroll in some documents in pdf format.
- Disproportionate loading
- It does not apply.
- The content does not fall within the scope of the applicable legislation
- Online map and cartography services, so an accessible alternative version is offered.
Preparation of this accessibility statement
This statement was prepared on November 15, 2021 and the method used to prepare the statement has been a self-evaluation carried out by the agency itself.
Revision of this accessibility statement
This statement was revised on November 27, 2023 and the method used to prepare the statement was a self-evaluation carried out by the agency itself.
Communications, complaints and complaints
In accordance with the provisions of articles 10 to 13 of Royal Decree 1112/2018 of 7 September, on the accessibility of websites and applications for mobile devices in the public sector, you have the following communication and complaint mechanisms to exercise within the scope of the websites of this accessibility statement:
Observations and contact details
According to article 10.2.a), if you want to communicate breaches in the requirements of WEB accessibility, or difficulty of access to content, or make suggestions and improvements you can do it in the following two ways:- By clicking on the link below, enter in the field of the subject the text "Web Accessibility", and in the text field you must detail the page(s) (url) to which you refer, indicating the breaches or difficulty of access to the content, or the suggestions and improvements to the referred page. To perform this action, click on this link Open a new window. External link.
- Contacting by telephone through the telephone number 060.
Complaints:
In accordance with article 10.2.b), if you wish to request information relating to content that is excluded from the scope of this royal decree, in accordance with its article 3 paragraph 4, Open a new window. External link., or you are exempt for imposing a disproportionate burden, or want to lodge complaints about the accessibility of this website, click on this link to get more information Open new window. External link.Complaints:
According to article 13, if you want to make a complaint about a previous complaint, either to know and oppose the reasons for the rejection, to urge the adoption of the appropriate measures in the event of disagreement with the decision taken, to explain the reasons why you consider that the response does not comply with the required requirements, or because you have not received a reply to the complaint in time, click on this link to obtain more information Opens a new window. External link.
Procedure of application
An adequate and effective implementation procedure will be put in place and should be resorted to in the event that the response to the communication or request is unsatisfactory.
Optional content
This website applies the requirements of the UNE-EN 301549:2019 Standard. Opens new window. External link. considering the exceptions of RD 1112/2018.
The currently visible version of this website is from November 2021 and on that date the accessibility level in force at that time was reviewed.
From that date, daily partial reviews of the new or modified web content, both of the templates and of the pages and final documents published, are carried out in order to ensure compliance with the accessibility requirements of the UNE-EN 301549:2019 Standard, considering the exceptions of Royal Decree 1112/2018, of 7 September.
Depending on the operating system and the browser used, the key combination will be as follows:
Size of text
The accessible design of this website allows the user to choose the size of the text that suits him. This action can be carried out in different ways depending on the browser being used.
| Browser | Action to be taken |
|---|---|
| Explorer | View > Text size |
| Firefox | View > Size |
| Chrome | English key icon > Options > Advanced > Web content > Font size |
| Safari | Visualization > enlarge/reduce |
| Opera | View > scale |